Last Updated: [Insert Date]

At Pro Cycling Shop (“we,” “us,” or “our”), we understand that serious cyclists demand precision in every component – including how we handle your personal data. This Privacy Policy explains how we collect, use, protect, and share information when you use our website www.bicycle-shops.com.

1. Information We Collect

To provide our premium cycling components and services, we collect:

  • Personal Information: Name, email, shipping/billing address, phone number when you create an account or place an order
  • Payment Information: Credit card details processed through our secure payment gateways (we do not store full payment data)
  • Technical Data: IP address, browser type, device information, and usage patterns
  • Communication Data: Emails, chat logs, and service requests
  • Preference Data: Product interests, wish lists, and compatibility requirements

2. How We Use Your Information

Like precision drivetrain components working in harmony, we use your data to:

  • Process and fulfill orders for bearings, groupsets, and other high-performance components
  • Provide technical support and compatibility advice
  • Improve our product offerings and website performance
  • Send order confirmations, shipping notifications, and service updates
  • Prevent fraud and enhance payment security
  • Comply with legal obligations and enforce our policies

3. Data Sharing & Disclosure

We handle your data with the same care we package derailleurs:

  • Service Providers: Trusted partners for payment processing, shipping, and IT services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions
  • Global Operations: Data may be transferred internationally with appropriate safeguards

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your data with industry-standard measures:

  • 256-bit encryption for all transactions
  • Secure servers with restricted access
  • Regular security audits and monitoring
  • Payment data processed through PCI-compliant systems

While we implement robust security, no system is 100% secure. We encourage strong password practices on your account.

5. Your Rights & Choices

You control your data like a pro cyclist controls their machine:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw consent where applicable
  • Lodge complaints with regulatory authorities

Contact us at [email protected] to exercise these rights.

6. Cookies & Tracking Technologies

Our website uses cookies to optimize performance:

  • Essential Cookies: Required for core functions like shopping cart
  • Performance Cookies: Help improve site speed and navigation
  • Analytics Cookies: Understand how cyclists use our site
  • Marketing Cookies: Show relevant component recommendations

Manage preferences through your browser settings or our cookie consent tool.

7. Policy Updates

We may update this policy as our shop evolves. Significant changes will be communicated to registered users. Continued use of our site constitutes acceptance of the current policy.

8. Contact Us

For privacy-related questions or concerns:

Pro Cycling Shop
Attn: Privacy Officer
8404 West Myrtle Avenue
Glendale, AZ 85305 USA
Email: [email protected]