Last Updated: [Insert Date]
Welcome to Pro Cycling Shop! These Terms and Conditions outline the rules and regulations for using our website (www.bicycle-shops.com) and purchasing our high-performance cycling components.
By accessing this website and placing an order, you accept these terms in full. If you disagree, please do not use our website.
1. Our Customers
Pro Cycling Shop serves performance-focused cyclists worldwide (excluding certain Asian countries and remote regions) who demand:
- Premium cycling components for road, gravel, and e-bikes
- Expert-curated drivetrain and groupset solutions
- Reliable international shipping of mechanical parts
- Technical knowledge from fellow cyclists
2. Website Use
User Obligations
- You must be at least 18 years old or have parental consent
- Provide accurate account and payment information
- Do not misuse technical product information for commercial replication
- Comply with all applicable import regulations for your country
Intellectual Property
All product images, descriptions, and technical specifications are proprietary to Pro Cycling Shop or our suppliers. Unauthorized use is prohibited.
3. Products & Services
Product Characteristics
- Performance Focus: Bearings, drivetrain components, and groupsets designed for competitive cycling
- Technical Specifications: Detailed measurements and compatibility information provided for all components
- Installation Requirements: Many products require professional bicycle mechanic skills
Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on:
- Installed bearings & bottom brackets
- Unpackaged chains & cassettes
- Unwrapped grips & handlebar tape
- Activated e-bike accessories
- Custom/special order components
4. Orders & Payments
Order Process
- Select components compatible with your bicycle
- Complete checkout with accurate shipping information
- Receive order confirmation via email
- We process within 1-2 business days (excluding weekends/holidays)
Payment Terms
- Accepted Methods: Visa, MasterCard, JCB, PayPal
- Currency: All transactions in USD
- Authorization: Your payment method will be charged upon order confirmation
- Sales Tax: Applied where required by law
5. Shipping Policy
Delivery Options
| Service | Cost | Carrier | Delivery Time | Features |
|---|---|---|---|---|
| Standard Shipping | $12.95 | DHL/FedEx | 10-15 business days after shipment | Full tracking & insurance |
| Free Shipping | Orders >$50 | EMS | 15-25 business days after shipment | Basic tracking |
International Considerations
- Customers are responsible for all customs fees, taxes, or import duties
- We cannot ship to certain Asian countries and remote regions
- Delivery estimates exclude customs processing time
6. Returns & Warranty
Return Policy
- Window: 15 days from delivery date
- Condition: Unused, original packaging with all accessories
- Process: Email [email protected] with order details
- Costs: Customer pays return shipping unless our error
Performance Guarantee
We guarantee all components against manufacturing defects when properly installed:
- 30-day coverage for bearings, groupsets, and structural components
- Excludes normal wear items (chains, cassettes, etc.)
- Requires proof of professional installation for drivetrain parts
7. Liability Limitations
Pro Cycling Shop’s liability is limited to the purchase price of the product. We are not responsible for:
- Improper installation or use of components
- Bicycle damage resulting from component installation
- Delays caused by customs or carrier issues
- Consequential damages from product use
By purchasing, you acknowledge cycling components carry inherent risks and require proper installation.
8. Policy Changes
We may update these terms periodically. Continued use after changes constitutes acceptance.
9. Contact Information
Pro Cycling Shop
8404 West Myrtle Avenue
Glendale, AZ 85305 USA
Email: [email protected]
Ride with Confidence: Our policies were created by cyclists, for cyclists. We stand behind every component we sell and are committed to your satisfaction.